Area Manager (QLD)

About the role 

We’re looking for an Area Manager to join our team and play a key role in managing and growing relationships with our strategic retail partners. ​ If you’re passionate about driving sales growth, delivering impactful training, and building strong partnerships, this is the role for you!

Responsibilities:

• Partner & Store Relationship Management: Build and strengthen relationships with regional and store managers, owners, and sales teams across your territory. ​
• Training & Compliance: Deliver structured training to enhance product confidence, selling capability, and responsible finance practices. ​ Ensure compliance with Latitude’s policies and responsible lending obligations. ​
• Sales Growth: Drive business sales goals and targets through collaboration, coaching, and identifying sales opportunities. ​
• Retailer Insight: Develop a deep understanding of retailer operations, tailoring support to meet their goals and challenges. ​
• Partner Support: Provide responsive servicing support to retail partners, resolving queries and troubleshooting issues. ​
• Execution Excellence: Ensure stores are equipped with up-to-date POS finance collateral and promotional materials and support national/local campaigns. ​
• Reporting & Territory Management: Maintain accurate reporting on store engagement, training status, and performance trends, using data insights to prioritise actions.

What you’ll bring: 

• Experience in partner management, operations, or commercial support within retail, financial services, payments, or franchise networks. ​
• Strong understanding of POS finance processes, including onboarding, pricing, applications, settlements, and compliance. ​
• Exceptional organisational skills to manage a large portfolio (~150 SMB partners) with accuracy and prioritisation. ​
• Experience with CRM and contract/order management systems, ensuring data integrity. ​
• Proven ability to deliver compliance-led activities, such as training and governance inputs. ​
• Analytical skills to leverage dashboards, KPIs, and insights for decision-making. ​
• Strong stakeholder engagement skills, with the ability to drive accountability across teams. ​
• Clear and concise communication skills, both written and verbal. ​
• A continuous improvement mindset to identify inefficiencies and scale processes effectively. ​
• Team leadership or coaching experience (advantageous but not essential).

Sometimes the best candidates don’t have 100% of what is listed above, but if you have most and are confident, you’d be a good fit, we’d love to hear from you!

Sound like you? That's a good sign! In return for your energy and ideas, we offer a flexible working environment and great compensation. We always support a safe, healthy, engaging, and productive working environment for all employees and workers, whether that be in your home and office, or a combination of both.

At Latitude, we make it possible – for our customers, our communities, and our people. We believe in creating opportunities that truly matter, helping you thrive both professionally and personally. That’s why we offer benefits that make a real difference in your life.

We make it possible…

• to spend more time with your loved ones – with an extra week of paid leave each year through our Take 5 initiative.
• to balance work and life – with a hybrid working model, giving you the flexibility to work from home while connecting in the office two days a week
• to put your wellbeing first – with Sonder, a 24/7 support app for mental and physical wellness.
• to access great financial benefits – with discounts on Latitude products and services.

We're Latitude, partners in money Latitude may seem like the new kid on the block, but it's taken us almost a hundred years to become an overnight success. Digital payments, cards, loans are what we offer - but what we really are is a platform that helps people shop and live better. Always living and breathing our values. Take ownership, Win together, Pursue excellence, and Create tomorrow

Successful applicants will be required to complete a background check (including criminal history and bankruptcy check) prior to commencement of employment.

Only open to Australian or New Zealand Permanent Residents or Citizens.