Job Title: Business Execution (Unclaimed Property & Case Management) Location: Charlotte, NC (100% Onsite) Duration: Contract (Possible Extension) Job ID: 176716 Job Summary Support the Unclaimed Property team by researching and resolving cases related to dormant bank accounts and uncashed cashier's checks. Manage cases from intake through resolution, conduct research across multiple systems, and communicate findings through written correspondence. Key Responsibilities Manage end-to-end case resolution. Research dormant accounts and unclaimed property cases. Review information across multiple systems. Respond to inquiries via email and letters. Document findings and track cases to completion. Escalate complex issues when needed. Required Skills 2 years of administrative, operations, or case management experience. Strong written communication skills. Experience managing a high-volume caseload. Ability to navigate multiple systems. Strong research and problem-solving skills. Preferred Skills Banking or financial services experience. Unclaimed Property / Escheatment experience. Complaints, investigations, or compliance experience. Deposit Operations or account research experience. Pay Range: $25- $26 The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work. LI-MS4