Corporate Actions Product Management Associate Director

Are you ready to make an impact at DTCC? 

Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We're committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.

• Competitive compensation, including base pay and annual incentive
• Comprehensive health and life insurance and well-being benefits, based on location
• Pension / Retirement benefits 
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
• DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee). 

Being a member of the Product Management Team, the Associate Director will be responsible for business management activity associated with DTC's Corporate Actions product such as business planning, business development and transformation activities within the Corporate Actions product. This includes proactively managing positive relationships with business partners and collaborators throughout the organization. In addition, the Product Management Associate Director will also manage projects and work closely with other members of the department, the development team(s), Enterprise Services, clients, and industry groups. 

• Track and manage Corporate Actions transformation initiative deliverables
• Collaborate with cross functional teams to deliver on future state product and service capabilities 
• Annual business planning, volume, revenue forecasts and pricing reviews
• Support the product life cycle by defining business requirements, supporting testing, and driving the launch and maintenance of new and transformed systems and applications
• Manage the agent billing for all Asset Services Research & Exception Processing Fees
• Maintain regular dialogue with Operations and Technology staff, including bi-weekly review meetings
• Liaise with Legal, Risk, EAS, and other areas to address issues as they arise
• Contribute to customer facing and internal project-specific communications (Important Notices, FAQs, press releases, newsletter articles, fact sheets)
• Update and maintain all customer facing web content for Distributions & Redemptions
• Conduct directed research and analysis to support environmental assessment including macro-economic trends, regulatory landscape, legal / legislative changes, customer behavior / preference shifts, etc. 
• Conduct analysis of the customer satisfaction survey to measure, monitor and report on customer satisfaction 
• Create Business Case documentation in accordance with partners 
• Create business requirements and attend grooming sessions to impart expertise with squad members
• Identify potential risks to achieving project objectives and elevates to Director, or ED when not quickly resolved
• Mitigate risk by following established procedures and monitoring controls, spotting key errors, and demonstrating strong ethical behavior

**NOTE: The Primary Responsibilities of this role are not limited to the details above. **

• Minimum 4 years of related experience in Corporate Actions, preferably Distributions and/or Redemptions
• Bachelor's degree (preferred) or equivalent experience

• Self-starter who can work autonomously, while also being an energetic, efficient, and resourceful team player
• Present information clearly in writing and orally in larger group settings
• Convince others on key topics by presenting persuasive arguments and alternative approaches

The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.