Customer Service Representative

POSITION IS M-F CONTRACT TO HIRE Join a mission-driven organization dedicated to helping individuals achieve their educational and career goals. This employee-focused organization is committed to empowering students to create meaningful, lasting change in their lives through career-focused education. The team is passionate about making a positive impact and values professionals who are compassionate, driven, and committed to helping others succeed. We are seeking a Payment Specialist to join our team. In this role, you will be responsible for managing cash collections related to institutional and private loans, payment plans, and past-due inactive student accounts. You will also support the Collections Supervisor by coordinating collection efforts with loan servicers and third-party collection agencies while ensuring all collection activities comply with applicable regulatory requirements.