- Hybrid: 3 days in office per week Top Skills: - BACHELOR'S REQUIRED - Exceptional problem solving skills; ability to offer strategic solutions to problems - Ability to multi-task and prioritize time accordingly - Exceptional organizational skills - Strong Microsoft office skills, specifically Microsoft Excel (v-lookup, pivot tables)and in details Responsibilities: - Refresh data and documentation for existing clients on an ongoing basis including at periodic reviews - Update firm systems and databases with information / documentation obtained from clients - Handle inquiries and ad hoc requests from internal clients including Compliance where required - Perform remediation or uplift of client records to required standards where needed in line with defined procedures - Produce high quality error free work independently on a timely basis with at expected throughput rates - Ability to handle volume spikes and prioritize work including ad-hoc requests and projects to meet business demands in a timely manner - Respond to change e.g. regulation change, new business and/or technology projects - Assist manager(s) in providing status updates to management on a regular basis to create transparency and to reduce risks - Coordinate and execute projects related to client onboarding and regulatory data with global team members - Monitor onboarding queues, and advise internal stakeholders on outstanding regulatory requirements - Face-off with key stakeholders in the onboarding process, including Business Units, Compliance, Risk, etc. to manage day-to-day Run-The-Bank (RTB) functions of NCNB including regulatory & product documentation for client on-boarding, data management, and data quality management - Review and respond appropriately to exception reports and management reports designed to help manage risk (regulatory risk, operational risk, etc), workload, and performance of staff. - Improve quality and effectiveness of these reports and coordinate with others to establish new reports where needed - Perform Quality Assurance (QA) checks on a regular basis, address issues identified in QA checks, and improve existing QA checks - Perform user acceptance testing for enhancements to technology-based processes, controls, and applications - Create, improve and maintain written procedures - Respond to inquiries from Legal and Compliance, Internal Audit, and regulators.