Loan Processor/Homeownership Advisor

Department: Loan Servicing Position type: Temporary, up to 1 year, limited benefits A skills assessment will be conducted on candidates selected to move forward in this recruitment process. Benefits include, but are not limited to: 9/80 Compressed Work Schedule (office closed every other Friday) 14 paid holidays 457 tax-deferred savings plan Employer paid pension contribution of 14% to base salary (regular positions only) Social security exempt Tuition reimbursement up to $5,000 annually Sharp PPO or HMO Plan, Kaiser Permanente HMO Plan, Dental Vision Flexible spending account Health and wellness perks Rewards & Recognition program To see full benefits package, please visit: https://www.sdhc.org/sdhc-employee-benefits/ About SDHC: The San Diego Housing Commission (SDHC) is an award-winning public housing agency in the City of San Diego that provides innovative housing assistance programs for households with low income or experiencing homelessness. The San Diego City Council, in its role as the Housing Authority of the City of San Diego, oversees SDHC. SDHC helps pay rent for more than 17,000 households with low income annually; is a leader in collaborative efforts to address homelessness, such as the Community Action Plan on Homelessness for the City of San Diego and SDHC’s homelessness initiative, HOUSING FIRST – SAN DIEGO, which has created more than 11,000 housing solutions since November 2014 for people experiencing homelessness or at risk of homelessness; and creates and preserves affordable rental housing, with more than 23,000 affordable units in service in the City today with SDHC’s participation. About the Department: The Single-Family Finance department is within the Real Estate Division of San Diego Housing Commission (SDHC). This department and its staff administer various single-family finance programs such as: First-time Homebuyer, Affordable for-sale and Accessory Dwelling Unit Finance (ADU). The department also services loans funded through its various programs. The First-time Homebuyer programs offer deferred-payment loans and homeownership grants to help low- and moderate-income first-time homebuyers buy their first homes. The Affordable For-Sale Housing Program makes it possible for low- and moderate-income families to buy a home at a price that is affordable.The ADU Finance Program helps homeowners with low and moderate income in the City of San Diego build ADUs on their property. About the Position: The Loan Processor/Homeownership Advisor will serve as the first point of contact for interested program participants and professional partners, including real estate and lending professionals, They will provide processing, underwriting and closing support to the underwriters. They will interact with clients by phone, email, or in person and serve as a Homeownership Advisor to answer questions about first-time homebuyer programs, assess financial preparedness and as needed, connect clients with counseling agencies that provide the types of services they need to become ready to buy a home. The ideal candidate will be a highly motivated individual with demonstrated expert knowledge and experience in mortgage processing, underwriting, and customer service. They must have proven ability with standard loan processing and closing responsibilities, such as analyzing income, credit, asset, and property documents, evaluating documents and conditions for completeness and accuracy, screening potential homebuyers for eligibility etc. in workflow analysis, data analytics and reporting. Must exercise good judgment, have an expert knowledge of mortgage guidelines, regulations and policy. Demonstrate flexibility, resourcefulness, excellent communication skills, and strong training abilities. Highly preferred experience in the following programs/software: Microsoft Office apps: Word, Excel, Teams, OneNote, loan origination software etc.