| Job Purpose | “This position is open with Bajaj Finance ltd.” • Achieving & exceeding Business goals and targets for Rural Two Wheeler Loans. Managing & grooming of the team to achieve their respective targets |
| Duties and Responsibilities | • Achieving & exceeding Business goals and targets for Rural Two Wheeler Loans • Creating a strong & compliant sales culture to drive business. • Sales Force Management, data management and efficient use of call center leads • Dealer visit along with sales manager/FOS • Portfolio management – 99% zero bucket collections • Maintaining FEMI at 9% across location & span • Monthly 5 days location travel • Ensure teams adherence to sales governance & compliance processes • Adherence to customer delivery TAT • Ensure implementation of promotional plans & contests and suggesting new and innovating promotion plan for the area of work. • Recruiting and Retaining high performers. • Team management & Grooming of the team to achieve their respective targets • Managing the Delinquency of the business sourced to ensure health of portfolio • Excel & power point presentation knowledge & skills • Daily review with ABSM regarding projections / activity plan for the day • Reviews with ABSM on projection verses delivery daily, to spur planning for the next day • Ensures execution of the defined activity plan for customer visits by the team during the day • Assists in Collections in HTS cases for buckets X and 1, as well as higher buckets • Provides feedback to under-performing team members - seeks to understand causes, to provide timely and appropriate inputs and support • Nominates team members for reward and recognition commensurate with their achievements; Appreciates team members appropriately in internal forums as relevant • Resolves issues regarding documentations • Decides on approaching customers of risk-prone geographical areas and profiles, and to stop approaching specific profiles, based on delinquency patterns • Plans for business expansion - identifies and maps new areas, including fraud likelihoods, derives projections; Shares and discusses with branch teams and ASSCs - takes inputs to make action plans clear; Shares projections, action plans and budgets with RSM, seeking approval • Cascades finalised plans received from RSM to the team - derives aligned short-term performance benchmarks such as DRR; Plans with team to achieve them • Periodically monitors team on productivity metrics, and assists in resolving their issues; Monitors month on month productivity, WIRR, Insurance penetration, CC and CW lead penetration • Shortlists from among initial candidate lists, makes recommendations of known candidates; Conducts initial interview with shortlisted candidates, providing comments as per format, and recommendations • Reviews and discusses achievement with team periodically; Conducts mid-year and annual performance review per team member, providing feedback for their improvement 4. MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job) • Team Management • Retention of front line sales force • Maintaining consistent delivery of high performance • Attrition (on roll & off roll) |
| Required Qualifications and Experience | Education Graduation / MBA Experience & Skills Graduation with 4 to 6 years and MBA with 3-4 years of relevant experience Demonstrated success & achievement orientation. Strong analytical skills to drive channel performance and drive profitability Strong bias for action & driving results in a high performance environment. People & Relationship Management skills Excellent Communication and Negotiation Skills Affirmative in nature, Strong Leadership Skills, Clarity of thought and perseverance. |