| Job Purpose | “This position is open with Bajaj Finance ltd.” |
| Duties and Responsibilities | ∙ To achieve Debt Management Services targets assigned to the territory by meeting Debt Management Services target for the states or region assigned. ∙ Meeting the Target on Cost of Debt Management Services. Ensuring meeting PI Targets within cost limit specified. ∙ Ensuring legal guidelines are compiled for entire Debt Management Services structure in letter and sprits.∙ Ensure that the Debt Management Services agencies and executives adhere to the legal guidelines provided by the law in force. ∙ Ensure adherence to the Code of Conduct. ∙ Continuously monitoring Debt Management Services agencies and Debt Management Services executives to identify fraudulent practices and ensure that no loss is incurred due to such activities. ∙ Keeping the write off per cent within risk pricing. ∙ Control GCL portfolio in terms of bucket flows. ∙ Handle customer issues escalations. ∙ Feedback on credit policy based on market conditions. ∙ Approve waivers on PI as per delegation matrix. ∙ Ensuring documented feedback and action taken on all cases in soft buckets. ∙ Ensuring Adequate Feet on Street availability area-wise / bucket-wise / segment-wise.∙ Manage and put support mechanism for legal / police issues. ∙ Ensuring audit queries are complied with, ensuring corrective and preventive action. ∙ Manage productivity by fixing productivity parameters for DMA / Agencies / Debt Management Services executives monitoring performance against set parameters and daily review of Area Managers and monthly review of Debt Management Services officers. |
| Required Qualifications and Experience | Х Relevant Experience of 8 to 9 years. Х Demonstrated success & achievement orientation. Х Excellent communication skills & Negotiation Skills Х Strong bias for action & driving results in a high performance environment. Х Demonstrated ability to lead from the front & excellent relationship skills. Х Affirmative in nature, Strong Leadership Skills, Clarity of thought and perseverance.. Х Exceptionally high motivational levels and needs to be a self starter. Х Working knowledge of computers |