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Customer Service Officer - Retail

Equitas Small Finance Bank
Full-time
On-site
Pune, Maharashtra, India
Accounting

e103455

  1. Manage & ensure 100%  collection for all the Micro finance members allotted .
  2. Ensure leads are generated for retail asset product like LAP /HL
  3. Has to Ensure & adhere process  compliance as defined by the organization while achieving the business targets 
  4. Process Compliance Adhere to the laid down processes for repayment and relationship management with customer.
  5. Ensure payments are collected in time   
  6. Continues Follow-up on Collection with the customer
  7. Customer Interaction(Locate and Notify customer)
  8. Adherence to timelines on collections
  9. Interact the clients in a courteous manner and maintain punctuality in cent