| Key Result Areas Position : Sales Officer - Retail | |||||
| Weightage - 100% | |||||
| High Performance Goals | |||||
| S.NO. | DESIRED RESULT | WEIGHTAGE | KEY PERFORMANCE INDICATOR | Annexure | |
| 1 | Achieve the defined Disbursement Targets for Retail Products | 70% | % of Achievement | Annexure 1 | |
| 2 | Collection efficiency & Portfolio Quality | 20% | ED % and Bounce Resolution | Annexure 2 | |
| 3 | Self Development | 5% | Average Mandays of Training for self | Annexure 3 | |
| 4 | Process Orientaition | 5% | Risk Audit Score | Annexure 4 | |
| Annexure - 1 | |||||
| Scoring method | 5 (Outstanding) | 4 (Excellent) | 3 (Very Good) | 2 (Good) | 1 (Adequate) |
| % of Retail Product Target | >120% of Retail Product Target | (111 -120)% of Retail Product Target | (100% - 110%) of Retail Product Target | (90 -99)% of Retail Product Target | <90% of Retail Product Target |
| Annexure - 2 | |||||
| Performance Rating | Repayment % to be achieved | ||||
| 5 (Excellent) | 100% repayment achieved on all collection days during the review period | ||||
| 4 (Very Good) | 99.50 to 99.98% repayment achieved by end of every month during the review period | ||||
| 3 (Good) | 99% to 99.49% repayment achieved on any month during the review period | ||||
| 2 (Adequate) | 98% to 99% repayment achieved on any month during the review period | ||||
| 1 (Far below the expectation) | Below 98% repayment achieved for any month during the review period | ||||
| Annexure 3 | |||||
| Scoring method | 5 (Outstanding) | 4 (Excellent) | 3 (Very Good) | 2 (Good) | 1 (Adequate) |
| Average Mandays of Training for self | >=3 | 2.5-2.99 | 2-2.49 | 1-1.99 | <1 |
| Annexure - 4 | |||||
| Scoring method | 5 (Outstanding) | 4 (Excellent) | 3 (Very Good) | 2 (Good) | 1 (Adequate) |
| Audit Score | >95% | 91 - 95% | 81-90% | 71-80% | <71 |