Senior Manager

Position Title/Name:

 Senior Manager

Level / Band:

C2

Complexity

  Blended – F&A 3

Location/ Country

Noida

CEF Score         ____TBD__________________________________  No. of Expected 

                                                                                                                          FTEs              ____    1      ________________

Vertical /

Domain            __F&A - O2C/AR/Billing/Collection

Education / Certification    B.Com, M.Com Graduate with excellent excel skills

Shift Hours /

Working Days ______5 PM - 3 AM IST _/5 Days a Week________ Passport / Visa 

                                                                                                                           Requirement  __        Good to Have__________________

 40

HOURS PER WEEK (Wherever required)

Skill Set / Job Spec

Brief Job Description:

• Excellent understanding of Insurance Finance and Accounting (Preferably Personal & Commercial Line) – 
• Working knowledge of Cash Application, Collection, Billing, Reconciliation. (any 2 of them would work)
• Understanding of Premium, Broker and Agency business 
• Should be able to manage a team and coach them continuously to achieve business goal. 
• To ensure complete operations management for end to end and handle any escalation w.r.t. any operational issue along with performing against all SLAs.
• To ensure timely and accurate delivery of daily, monthly, and periodic processing of client requirements and interact with a client on a day-to-day basis responding to their requirements at a short notice by re-aligning priorities.
• Provide coaching and feedback to team members to enable them to improve their performance.
• Ability to identify inefficient/ineffective processes and develops recommendations to enhance controls and efficiency.

Competencies Required: 

• Working knowledge of Cash Application, Collection, Billing, Reconciliation. (any 2 of them would work)

• Responsible for Broker Relationship Management and dealing with underwriters, brokers, customers and answering any query they might have related to payments, commission or debt related.

• Ensure to manage OPS delivery with process SLA's and client VOC.
• Excellent Communication Skills (Verbal and Written)
• Good working knowledge of complete MS Office suite (MS Word, MS Excel, Outlook)
• Assist management in the decision-making process by preparing budgets and financial forecasts

        Skill Requirements: 

• Qualifications: B. Com pass or B. Com Hons /M.com graduate/Any Finance Graduate 
• Minimum 11 -15 years of experience in Accounts receivable/Finance and Accounting
• Minimum 7+ years of Team management experience